Privacy and confidentiality
- Click on your username at top right of your ImmaBe homepage.
- Click on the white dropdown icon at the top right.
- Scroll to the section Settings and click on it.
- Scroll to the section you'd like to update and click on it.
- Under Password Change, enter your current password, type your new password, and then retype it to confirm.
- Passwords are case-sensitive and must contain at least six characters. A good password should contain a mix of capital and lowercase letters, numbers, and symbols.
- Click Save changes.
1. Changing Your Password hide read
To change your password from the Settings Privacy page:
If you don't remember your password, you can get password help by clicking on the Forgot password? link on the Sign in page.
2. Disconnecting your sessions hide read
3. Account Security and Privacy - Best Practices hide read
For any inquiry regarding Data Protection, we can be contacted at firstname.lastname@example.org.
5. Password Reset Basics hide read
Reset your password
Click the Forgot password? link.
Enter an email address you have on your account.
a. If you only have an email or username on your account
ImmaBe will email a link to reset your password to the email address you provided.
Go to the email account and follow the instructions in the message from ImmaBe.
b. If you received an email to reset your password
You may receive an email from us regarding a password reset on your account. Reasons why you’ve received this email may include:
- You requested a password reset.
Note: If you don’t recognize doing any of the steps above, someone may be trying to access your account.
6. Removing Old Saved Passwords from Your Browser hide read
Delete any characters that appear in the password field and then retype your new one before signing in.
Follow the directions for your browser to remove old, saved passwords:
a. Internet Explorer hide read
Click Tools and select Internet .
Click the Content tab.
Go to the AutoComplete section and click Settings.
Uncheck the box next to “User names and passwords on forms”.
Click Tools and select Options.
Click the Security icon.
Click Saved Passwords.
Select the immabe.iosite from the list of options.
Click Remove and then Close.
Click the Chrome menu icon.
The icon looks like 3 horizontal lines on the browser toolbar.
Click the Show advanced settings link at the bottom of the page.
Scroll down to the Passwords and forms section.
Click the Manage saved passwords link.
Move your cursor over the immabe.io site and click the X.
Click the Settings icon.
The icon looks like a gear wheel on the browser toolbar.
Click the AutoFill icon and click Edit next to User names and passwords.
Select the immabe.iosite from the list of options.
Click Remove and then Done.
7. Avoid Spam, Scams and Phishing hide read
a. How do I deal with spam?
Spam involves contacting people with unwanted content or requests. This includes sending bulk messages to people you don't know personally.
Spam is sometimes spread through clicking on bad links or installing malicious software. On other occasions, scammers gain access to people's ImmaBe accounts, which are then used to send out spam.
If you clicked on something that turned out to be spam or your account is creating unwanted messages, try these steps:
Secure your account
If you can log into your account, we recommend changing your password. If you can't get into your account, you can secure it.
If someone is repeatedly posting something you think is spam, consider unfriending, blocking or reporting that person.
Review account activity and remove any spam
Delete any message that you didn't create.
Report spam to us
If you come across spam on ImmaBe, report it to us. By doing so, you'll be playing an important role in helping us protect other people from scams.
Note: If you think the person posting spam was hacked, tell them to visit the Help Center to get help.
b. How do I avoid scams on ImmaBe?
Scams on ImmaBe happen when people create fake accounts or hack into existing ImmaBe accounts. The scammers use these fake or compromised accounts to trick you into giving them money or personal information. If you've received a message that you believe is a scam, you should avoid responding and report the message to ImmaBe.
Here are some common scams to watch out for:
Romance scams: Romance scammers typically send romantic messages to people they don’t know, often pretending to be divorced, widowed or in a bad marriage. They'll engage in online relationships in hopes of receiving money for flights or visas. Their goal is to gain your trust, so the conversations may continue for weeks before they ask for money.
Lottery scams: Lottery scams are often carried out from accounts impersonating someone you know or an organization (such as a government agency or ImmaBe). The messages will claim that you're among the winners of a lottery and that you can receive your money for a small advance fee. The scammer may ask you to provide personal information, such as your physical address or bank details.
Job scams: Lottery scams are often carried out from accounts impersonating a recruiter you know or an organization (such as a government agency or ImmaBe). The messages will claim that you're among the candidatesselected for a job at the organization and that you have to pay a small advance fee to complete the hiring process. The scammer may ask you to provide personal information, such as your physical address or bank details.
Loan scams: Loan scammers send messages and leave posts offering instant loans at a low interest rate for a small advance fee.
Access Theft: A link is shared with you that requests access to your ImmaBe account. The link may look like it came from a legitimate app, but instead it is a way that spammers can gain access to your account and spread spam.
To protect yourself from scams, watch out for the following:
- People asking you for money who you don’t know in person
- People asking you for advance fees to receive a loan, prize or other winnings
- People asking you to move your conversation off ImmaBe (such as a separate email)
- People claiming to be a friend or relative in an emergency
- Messages with poor spelling and grammatical mistakes
- People or accounts directing you to a web page to claim a prize
c. What steps can I take to protect myself from phishing?
Phishing is a malicious attempt to gain access to your account or record personal information about you by getting you to enter your login or other sensitive information into a fake website. Many scammers try to trick people with fake offers of free, rare, secret or exclusive digital goods (ex: coins, chips, gifts).
When in doubt, type www.immabe.io into your browser to get to ImmaBe.
- Messages with misspellings and typos, multiple fonts or oddly-placed accents.
- Messages that claim to have your password attached. ImmaBe will never send you your password as an attachment.
- Mismatched links: When you hover over a link, look at the status bar at the bottom of your browser window, and make sure the link actually goes to the place shown in the email.
- Messages asking for your personal information. ImmaBe will never ask you for:
Your account password
Your social security number or tax identification number
Your full credit card number or PIN
- Messages claiming that your account will be deleted or locked unless you take immediate action.
Keep in mind, you can report phishing emails and messages to email@example.com. While we can't respond to every phishing report we receive, we'll use the information you provide to investigate the issue and take action if possible.